Michael Lutterman

Summary

Versatile professional with experience in veterinary medicine, administration, and community engagement. Skilled in managing complex cases, event planning, data analysis, and stakeholder communication. Proven ability to thrive in high-pressure environments and collaborate effectively across diverse teams. Seeking to leverage strong organizational and interpersonal skills in a role that values leadership and service.

Experience

May 2023 - PRESENT

Urban Animal, Seattle - Internal Medicine Technician

Maintain accurate medical records and assist in preparing detailed patient reports for transfers to other clinics and for internal use. Communicate with external veterinary specialists as needed for patient transfers.
Coordinate patient appointments, including follow-ups, consultations, and referrals. Maintain patient confidentiality and ensure compliance with legal standards for medical records.
Serve as the primary point of contact for clients, providing compassionate support and clear communication about patient diagnoses, treatment plans, and long-term care for terminally ill pets.

January 2022 - May 2023

Cara Veterinary, Seattle - Veterinary Technician

Scheduled and organized appointments for routine check-ups, follow-ups, and procedures, ensuring efficient clinic flow and minimizing wait times for clients and staff.
Balanced multiple tasks such as patient intake, lab work, and client communication, maintaining high efficiency in a fast-paced environment.
Worked closely with veterinarians, technicians, and support staff to provide seamless patient care, reflecting strong team collaboration and organizational skills.

June 2019 - January 2022

Animal Allies Humane Society, Duluth - Medical Lead

Compiled and analyzed reports on key metrics such as live-release rates, disease outbreaks, and adoption statistics. Provided detailed reports to shelter leadership and donors to track shelter progress.
Coordinated donation and adoption events to raise funds for shelter operations. Worked closely with donors, communicating the shelter’s needs and maintaining strong relationships with community supporters.
Managed medical records, treatment plans, and veterinary supplies, ensuring compliance with shelter policies and state regulations.

Education

University of Minnesota, Duluth - Bachelor of Arts in Biology, Minor in Economics

President of Pre-Veterinary Club

Volunteer

Spay Neuter Project, Spokane Reservation

Maintained accurate records of animals treated, including surgical outcomes and follow-up care, contributing to data collection for program evaluation and improvement.
Fostered relationships with community members by respecting cultural practices and values, ensuring that the program was aligned with community needs and perspectives.

Mentor Duluth

Organized and facilitated recreational and educational activities, encouraging mentees to explore their interests and broaden their horizons.
Maintained a high level of confidentiality and trust, creating a safe space for mentees to express their thoughts, challenges, and aspirations.